READ THESE TERMS CAREFULLY BEFORE BROWSING THIS WEBSITE. YOUR CONTINUED USE OF THIS WEBSITE INDICATES THAT YOU HAVE BOTH READ AND ACCEPT THESE TERMS & CONDITIONS. YOU CANNOT USE THIS WEBSITE IF YOU DO NOT ACCEPT THESE TERMS & CONDITIONS. ALL SECTIONS OF THESE TERMS ARE APPLICABLE TO BOTH MEMBERS AND GUESTS UNLESS THE SECTION EXPRESSLY STATES OTHERWISE.

1. Refunds will only be permitted in the sole, unfettered and absolute discretion of Proxel international, and only in limited circumstances, at the discretion of Proxel international.

2. Refund requests can be initiated by sending an email to sales@proxelinternational.co.za. Included in such email should be an explanation of why a refund ought to be granted by Proxel international.

3. Any refunds agreed to by Proxel international shall be in the form of vouchers to the user’s credit redeemable only on the Proxel international Website.

4 Any cash refund requests are subject to adherence of our terms. A refund may take up to 14 business days and a 2% admin fee may be applicable. Refunds can not be made once an order is in production or been produced as Proxel international has already incurred the cost for the order.